Refund Policy
This policy outlines the terms and conditions for refunds on paid services.
Nature of Paid Services
All paid services are instant digital services that are activated automatically and immediately upon payment completion. These include: featured ads, urgent ads, ad refresh, ad stories, and premium memberships.
No Refund Policy
Refunds are not available after purchase completion because all services are digital, activated instantly, and cannot be reversed or returned once used.
Exceptional Cases
We may consider refund requests only in the following cases:
• Verified technical error — if payment was made but the service was not activated due to a platform technical issue (must be reported within 24 hours with proof of payment).
• Duplicate charge — if the amount was charged more than once for the same service due to a payment gateway error.
How to Request a Refund
If an exceptional case applies, contact us via the Contact page with your username, registered phone, service type, payment date, and transaction number. Your request will be reviewed within 5 business days.
Refund Method
If approved, refunds are returned via the original payment method within 14 business days.
Membership Cancellation
You may choose not to renew your premium membership at any time. Benefits continue until the end of the current paid period. No refund is provided for the remaining membership period.